Reference

What You Agree To When You Use spacman88

Using spacman88 — whether you log in from Depok or anywhere else in Indonesia — means you accept these terms as they apply to your account, your wallet activity, and your access to our lobby.

Account TermsWallet & Payment RulesDANA, OVO, GoPay ScopeData HandlingEligibility by Region
spacman88 What You Agree To When You Use spacman88
LEGAL CONTACT PATHS

Reach Us About a Policy Question

If a clause is unclear or you need to raise a legal query about your account — a data request, a wallet dispute, or an eligibility question — these are the three paths to get a direct response from the right team. Have your account ID ready so we can pull your record fast.

Live Chat Open the chat widget from any page on spacman88. It connects you to the support team who can log a formal policy query against your account on the spot.
Email Support Send your legal or data request by email. Include your account ID and the specific clause or transaction reference — this gives the team what they need to respond accurately.
Account Help Page The help section inside your account covers wallet verification, account holds, and how to submit a formal complaint if a live-chat response didn't resolve your issue.
HOW WE HANDLE DATA

Account Security and Data Practices

We collect only what we need to run your account — login credentials, wallet identifiers for DANA, OVO, and GoPay, and transaction records. Nothing more. Here is how we protect and manage that information at every step.

Data Retention

Account and transaction data is kept for as long as your account is active and for a defined period after closure. You can request a summary of stored data by contacting support with your account ID.

Cookie Use

We use session cookies to keep your login active across pages and device switches. No third-party advertising cookies are placed without disclosure in our cookie notice, accessible from the footer.

Account Security

Login sessions use encrypted tokens. If we detect an unusual access attempt — different device, unfamiliar location — we trigger an OTP check to your registered number before allowing entry.

Requesting Changes

To update personal details, correct a wallet record, or request data deletion, go to account settings or contact support directly. Wallet changes require re-verification to protect your funds.

Common Legal Questions Answered

These are the questions we get most often about how our terms work, what your rights are, and how to act on them through your account.

Access is available only where local law permits. You must meet the minimum legal age in your region and confirm you are accessing the platform from an eligible location when you open your account.

We collect your registration details, linked wallet identifiers for DANA, OVO, or GoPay, and a record of your transactions. We do not collect payment card details directly — wallet providers handle that on their side.

Yes. Submit a data request through live chat or email with your account ID. The team will confirm receipt and process your request in line with the retention policy outlined in our data terms.

Changes are posted on this page before they take effect. Continuing to log in and use the platform after the update date counts as acceptance. You can close your account before a change if you do not agree.

Start with live chat and give the transaction reference and your DANA, OVO, or GoPay account number. If the chat team cannot resolve it, they escalate to the payments team who have access to the wallet-side record.

Request account closure through the help section or live chat. Any remaining balance is processed for withdrawal via your linked wallet under the withdrawal rules in effect at the time of your request.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.